Now Hiring - Outside Sales Representative in Kent, WA

American Steel in Kent Washington is looking to add an Outside Sales Representative to our team. The ideal candidate will have a customer service first mindset, and will work to identify and target new sales opportunities on the market, while maintaining relationships with existing accounts. If you are a highly motivated individual with a passion for sales, we want to hear from you! Join our team as an Outside Sales Representative and take your career to new heights. We offer competitive compensation, a great employee benefit package, and opportunities for professional growth and development.

Job Functions

• Responsible for serving as the in-person customer contact and selling products and services by highlighting features/benefits, answering inquiries, resolving issues and facilitating completion of required documentation.
• Promotes the company, products and services through networking and creating rapport with customers via in-person sales calls and/or other channels.
• Selectively entertains customers, budgeting for account status, sales volume, profit and overall sales potential.
• Maintains reasonable entertainment budget and submits monthly expense reports following procedures.
• Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends through trade association events and industry publications.
• Continually upgrades and maintains working knowledge of company products, services, equipment, programs and corporate policies & procedures to successfully communicate and sell to new and existing accounts.
• Partners with customers within assigned territories to proactively identify long and short term needs and provide mutually beneficial solutions for products and/or services. Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities.
• Assesses and maximizes the buying potential, profitability and product/service requirements of customers through creation of a sales strategy and action plan.
• Develops new prospects and interacts with existing customers to identify leads and increase the sales of products and services.
• Maintains customer records using appropriate automated systems and prepares itineraries and call logs.
• Schedules and performs cold calls and calls to existing customers in assigned territory.
• Displays or demonstrates product using samples or catalogs.
• Highlights product features based on a technical knowledge of product capabilities and limitations.
• Answers customers' questions about products, prices, availability, and product uses.
• Develops/maintains effective relationships with customers, providing customer service and complaint resolution.
• Regularly inquires and monitors customer satisfaction in regards to quality of products, services and deliveries.
• Promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production and makes recommendations for potential product enhancements or modifications to increase sales.
• Develops or enters formal quotations into appropriate system or format and provides them to customers.
• Negotiates certain pricing and/or agreements, following established guidelines and/or approvals. Follows up with all quotes in a timely manner and according to policy.
• Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed.
• Assists with Inside Sales when necessary.
• Responsible for adhering to safety processes and protocols.
• All other duties and responsibilities assigned by management.

Required Skills and Qualifications

• 0-5 years of relevant experience or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities required.
• High School diploma/GED required, Bachelor degree preferred.
• Must possess a Valid Drivers License and be able to meet company insurability standards.
• Knowledge of principles and methods for showing, promoting, and selling products or services required.
• Knowledge of principles and processes for providing customer service required.
• Knowledge of raw materials, production processes, quality control, and other techniques for maximizing the effective processing and distribution of material required.
• Understanding of company product(s) and their uses required. Emphasis on structural steel estimating, and review and analysis of material take offs preferred.
• Knowledge of the metals industry required.
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public required.
• Ability to multi-task, prioritize, and manage time effectively required.
• Excellent oral and written communication skills, particularly a strong virtual presence and listening skills required.
• Strong analytical and problem solving skills required.
• Ability to make sound decisions based on a combination of factors including analysis, knowledge and experience, and judgment required.
• Ability to initiate and maintain cooperative relationships with co-workers and customers required.
• Strong computer proficiency and working knowledge of Microsoft applications required.

Benefit Information:

• Eligible for benefits on 31st day of employment.
• Medical, dental, and vision insurance administered by Reliance Rewards.
• Life insurance, short/long term disability insurance administered by The Hartford.
• 401k with company match administered by Fidelity Investments
• New hires shall accrue 2.31 hours of PTO per week.
• 9 paid holidays annually
• paid jury duty and bereavement leave

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• Day shift

Travel requirement:

• Travel

Work Location: In person